Business Capacity & Constraints
Stay Focused on what Keeps your Business on Track
What this Support Looks like:
Over four to eight weeks, we map how money, operations, people, and sales function in your business, not just what is in your SOPs.
We look things like:
Financials (Profit and Loss Statement, Balance Sheet, Cash Flow, Transaction History)
Products and/or Services (What do people actually buy from you, What do they think that they are buying)
Sales History (Who buys what when)
Client History and Engagement
Employee Roles and Responsibilities
Every Thrive Business Capacity and Constraints engagement is different. We make sure to learn about your business so that there is nothing that we miss.
This work often includes:
Looking at your real financials to see what the business actually keeps
Clarifying what “full” means for your operation today
Understanding what one additional unit of work truly contributes after costs
Identifying where labor, cash, or attention are compensating for missing structure
Pressure-testing specific scenarios (a hire, expansion, new expense, new offering)
Some quick examples of client capacity & constraints
Scale Back Hours for Sales Targets: In order for a retail client to reach their quarterly sales goal, they needed to have their locations only be open if when their historical hourly sales has been $600 or higher.
Alignment of Revenue and Client Touch: We reorganized a concierge service’s communication SOPs so that the amount of engagement the client received was related to the revenue the client brought the business, during a key transition point for the business.
Too often businesses grow, scale, or experiment without taking into account what has to pause, scale back, or change to accomodate forward momentum.
We have taken strategy to a new level. Business Capacity and Constraints tells you what needs to be true in your business to stay on track, not just some good ideas and targets.
This looks like:
Capacity Reality - Can it take on more? How can things shift to support the decision?
Unit Economics - How does your current pricing support your decision
Financial targets - What needs to happen with your revenue and expenses?
Conditions + Thresholds - What are the things that need to be in place to keep the plan on track? What are the benchmarks that you need to meet?
Tracking Rules - We give you the instruction manual of how to keep things on track.
These are more than projections, they’re operational boundaries and instructions so there is no guesswork.
Structure
4-6 weeks
2-4 working sessions
A Capacity & Constraints Manual that will allow the business to run optimally to reach the goals that you have
Pricing & Scope
This work is scoped based on the complexity of the situation.
Typical investment
$3,000 – $5,500
The exact scope is set after a brief fit conversation, so the work stays focused and contained.
You’re likely on the lower end of the range if:
the situation is fairly specific (one hire, one shift, one pressure point)
most of the relevant information already exists
the goal is to understand whether a particular move can be carried
the work can reasonably resolve in 2–3 sessions
You’re likely toward the higher end of the range if:
multiple constraints are interacting (money, people, operations, timing)
the situation has been resurfacing for a while
there are several possible paths, each with real consequences
we’ll need to work through more than one scenario to understand what would hold
Thin retained profit
Decisions that feel high stakes
Capacity that can’t stretch
A business that works — but only under pressure